Privacy & Data Protection

Privacy Policy

Our commitment to protecting your data under Canadian privacy laws

Information Collection

We collect information in compliance with PIPEDA (Personal Information Protection and Electronic Documents Act) and applicable provincial privacy laws. This includes:

  • Information you provide directly to us when using our services
  • Technical data necessary for service optimization
  • Usage information to improve our services

Data Storage and Protection

All data is stored on Canadian servers with enterprise-grade security measures:

Infrastructure Security

SOC 2 Type II compliant data centers with 24/7 monitoring

Encryption

AES-256 encryption at rest and TLS in transit

Data Usage

We use collected information exclusively for:

Service Delivery

Providing and maintaining our technology services and support

Security

Protecting against unauthorized access and ensuring data integrity

Data Sharing and Disclosure

We maintain strict controls over data sharing:

  • Never sell personal information to third parties
  • Share only with explicit consent or legal requirement
  • Maintain detailed records of all data transfers

Your Rights

Under Canadian privacy laws, you have the right to:

Access

Request copies of your personal information

Correction

Update or correct inaccurate information

Deletion

Request removal of your personal data

Portability

Receive your data in a structured format

Privacy Contact

For privacy-related inquiries or to exercise your rights:

Privacy Officer

Email: privacy@stella.tech

Phone: +1 (416) 555-0123

We aim to respond to all privacy-related requests within 5 business days.