Privacy Policy
Our commitment to protecting your data under Canadian privacy laws
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PIPEDA Compliant
We follow strict Canadian privacy regulations
Information Collection
We collect information in compliance with PIPEDA (Personal Information Protection and Electronic Documents Act) and applicable provincial privacy laws. This includes:
- Information you provide directly to us when using our services
- Technical data necessary for service optimization
- Usage information to improve our services
Data Storage and Protection
All data is stored on Canadian servers with enterprise-grade security measures:
Infrastructure Security
SOC 2 Type II compliant data centers with 24/7 monitoring
Encryption
AES-256 encryption at rest and TLS in transit
Data Usage
We use collected information exclusively for:
Service Delivery
Providing and maintaining our technology services and support
Security
Protecting against unauthorized access and ensuring data integrity
Data Sharing and Disclosure
We maintain strict controls over data sharing:
- Never sell personal information to third parties
- Share only with explicit consent or legal requirement
- Maintain detailed records of all data transfers
Your Rights
Under Canadian privacy laws, you have the right to:
Access
Request copies of your personal information
Correction
Update or correct inaccurate information
Deletion
Request removal of your personal data
Portability
Receive your data in a structured format
Privacy Contact
For privacy-related inquiries or to exercise your rights:
Privacy Officer
Email: privacy@stella.tech
Phone: +1 (416) 555-0123
We aim to respond to all privacy-related requests within 5 business days.